“During my free trial, I charted a few patients in both Amazing Charts and Medinotes to see how they compared. Hands down Amazing Charts was simpler, faster, and more efficient."

— Galen Y.K. Chock, MD, Honolulu, HI

 

System Requirements for Amazing Charts

One thing that makes the Amazing Charts Electronic Health Record (EHR/EMR) system so affordable is the ability to run on standard personal computers. In fact, you can run Amazing Charts on nearly any PC that you can purchase today.

Amazing Charts works on most Microsoft Windows Operating Systems (e.g., Windows 7, Vista, Small Business Server, and others), and even runs on tablets and netbooks.

Main Computer Versus Local Computer

First, let's define the computers that run Amazing Charts.  

At most typical practices, multiple "local computers" access the Amazing Charts database from a single "main computer."  At smaller practices, the "main computer" may be used for multiple purposes. 

But if you have more than a few users, or are using ten or more different computers, we recommend you set up a dedicated "main computer" to hold your Amazing Charts databases. 

In rare cases, a very small "micro" practice may have a single computer to both store and access the Amazing Charts database.  This is by default the "main computer."

Main Computer – Minimum and Recommended System Specifications

The minimal requirements for a new “main computer” are provided below. To ensure top performance for future releases, it is recommended to exceed these specifications:

  • Minimum
    • Processor: Intel i5 processor or equivalent 
    • 64-bit OS: Windows 7 Pro, or Windows 8 Pro 64-bit 
    • RAM: 8 GB or more.
    • Hard Drive: 1 TB (or larger if you have large imported item files)
    • Internet Connectivity: An active Internet connection is not required for regular use, but will be needed for certain features such as ePrescribing and drug/drug interaction checking.
  • Recommended 
    • Processor: Intel i7 processor or equivalent for small offices; Intel Xeon E3 or better for large offices
    • 64-bit OS: Windows 7 Pro, or Windows 8 Pro 64-bit  for small offices; Windows Server 2008 R2 for larger offices 
    • RAM: 12 GB or more for small offices; 16 GB or more for large offices.
    • Hard Drive: At least 2 TB of free space (or larger if you have large imported item files).
    Note:  Your Amazing Charts database must be installed on your “main computer” and should not be installed on any external storage device such as an external hard drive, thumb drive, or network attached storage.

Local Computer – Minimum and Recommended System Specifications

The minimal requirements for a new “local computer” are provided below. To ensure top performance for future releases, it is recommended to exceed these specifications:

  • Minimum
    • Processor: Intel i3 processor or equivalent 
    • OS: Windows 7 32-bit or Windows Vista 32-bit (with latest Service Packs)
    • RAM: 4 GB or more 
    • Screen Resolution: 1024 x 768 or higher (mobile devices with screens of 10.1" or less may cut off some windows)
    • Hard Drive: At least 3 GB of free space.
    • Connectivity: An active Internet connection is not required for regular use, but will be needed for certain features such as ePrescribing and drug/drug interaction checking.
  • Recommended 
    • Processor: Intel i3 processor or better
    • OS: Windows 7 Pro, or Windows 8 Pro 64-bit 
    • RAM: 6 GB or more 
    • Hard Drive: At least 3 GB of free space.

Windows OS Service Packs

Once you identify your operating system, please make sure you are on the latest Service Pack from Microsoft.  

Microsoft Windows Operating System

 Service Pack Required 

Windows Server 2012 R2

n/a

Windows Server 2008 R2

Service Pack 1

Windows Server 2008

Service Pack 2

Vista

Service Pack 2

Windows 7

Service Pack 1

Windows 8.1

n/a

Wired or Wireless?

While many of our clients use a wireless network without any issues, wireless connections may cause slowness and connectivity issues even when configured correctly.  If configured incorrectly, PHI may be exposed, which means you are breaching HIPAA and have a lot of explaining to do.

Amazing Charts strongly recommends that all computers are hardwired to the Main ("Server") and that medical practices avoid running their EHR over a wireless network.  For best network performance we suggest a wired gigabit connection.

If you must use a wireless network, we suggest using equipment that can take advantage of the 802.11n standard with multiple access points.

Older Windows Operating Systems

Supported operating systems for Amazing Charts include:

  • Windows 8
  • Server 2008 & 2008 R2
  • Windows 7
  • Windows Vista

We recommend you contact your IT professional to assist you with hardware related needs outside of the Amazing Charts software. If you don't have an IT professional, click here to view our list of certified IT partners who service various regions of the country.