Is there anyone else using Updox Reminders? I started using Updox Reminders a few months ago, and we have found that if we make a change in demographics in AC, the reminders preference set in Updox gets lost.

Of course Updox support cannot reproduce the error on their end, so we are continuing to have to track demographic changes and correct the errors in Updox Reminders.

If you are using Updox Reminders, have you seen this error?