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When will AC just work?
by NicB
08/18/17 11:05 PM
Disappearing ICD-10 codes in the search
by [email protected]
08/18/17 09:11 PM
Prescription Reconciliation
by tcosta
08/18/17 06:21 PM
AC incredibly slow (intermittently) for past week
by Dr_AJ
08/18/17 05:59 PM
disappearing notes
by Raj1
08/18/17 04:12 PM
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by DrLee
08/16/17 02:59 PM
AC Totally Down
by Indy
08/16/17 01:57 PM
Installation Problem
by Tomastoria
08/14/17 05:03 AM
AC DB and Imported Items
by alivcc
08/12/17 01:43 AM
how to turn off automated formulary checks
by [email protected]
08/10/17 07:07 PM
User Preferences in Messaging Function
by tcosta
08/08/17 12:55 PM
Texting patients and doctors
by HeatherS
08/03/17 08:48 PM
ISSUES WITH ELECTRONIC PRESCRIBING
by Indy
07/31/17 06:40 PM
CPC Risk Stratification program
by todd
07/31/17 11:31 AM
Closing a Practice - Records Retention Question
by Bert
07/29/17 11:35 PM
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#71488 - 07/31/17 04:00 PM ISSUES WITH ELECTRONIC PRESCRIBING
[email protected] Offline
Member

Registered: 01/12/16
Posts: 12
Hello,

Today is Monday July 31st.

If you are experiencing difficulty transmitting E-Prescriptions, please note that our partner NewCrop is experiencing technical difficulties.  They are aware of the issue and are working on a resolution.  We apologize for any inconvenience this may cause you.  Feel free to try and re-send your prescriptions periodically throughout the day, as when the issue is resolved, the fix will be automatic. 

We will also announce on the Amazing Charts user board when the issue has been resolved.   

[email protected]

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#71491 - 07/31/17 06:40 PM Re: ISSUES WITH ELECTRONIC PRESCRIBING [Re: [email protected]]
Indy Offline
Member

Registered: 06/23/09
Posts: 1667
Loc: Western US
Nick - thanks for the update - I appreciate it, as I'm sure others in the community do as well.

I'm hearing that NewCrop has bypassed their internal problems for now so that operations are normal for now.

I'd suggest NewCrop get a status page as Updox has, so that we don't have to hear through the grapevine that they are operationally impaired.
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