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IMPORT ITEMS/CATEGORIES
by Bert
Yesterday at 10:03 PM
Billing companies update with AC integration
by kurt
Yesterday at 01:10 AM
AC Amazing Backup Service
by JamesNT
09/22/17 12:36 AM
Endpoint and Firewall Group Buy - Sophos
by Indy
09/22/17 12:12 AM
Harris
by JamesNT
09/21/17 06:23 PM
Installation Problem
by Tomastoria
09/21/17 06:03 PM
Is anyone using patient online appointment self scheduling app?
by lynn
09/21/17 06:44 AM
APP for iPhone - AC OnCall
by Indy
09/18/17 10:44 PM
Editing ICD-10 codes
by Tomastoria
09/17/17 10:22 PM
New Wish List
by Qaiser
09/16/17 05:53 PM
MOC points, Up To Date and Pri-Med
by jimmie
09/16/17 05:12 PM
Dragon Medical One in the Cloud
by jimmie
09/15/17 05:28 PM
CVS no longer active on eprescrition
by Bert
09/14/17 02:26 PM
Still recruiting
by dgrauman
09/12/17 06:51 AM
Employee Staff Personal Use of Office Computers Facebook Cell Phones
by Bert
09/05/17 01:22 AM
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#71656 - 09/12/17 04:41 PM Re: Harris [Re: Tomastoria]
Indy Offline
Member

Registered: 06/23/09
Posts: 1683
Loc: Western US
Originally Posted By: Tomastoria
Thanks Donna --
There are some improvements over 6.3.3 -- but not dramatic -- and in some ways it is slower (though reading ImportedItems is enough faster that it is probably worth it). I still have the 6.3.3 install files, but I don't suppose there is any way to roll back the database.


We have done multiple data conversions, so I can tell you data could be reverted to 6.3.3. Depending on several different factors, it would be an alternative.

Hopefully AC will grasp how hated their security "Improvements" have made it impossible to have a ready fail-over server, unless you are using virtualization so that you can clone.
_________________________
Indy
"Boss"

Indy's Blog

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#71658 - 09/12/17 08:31 PM Re: Harris [Re: Bill]
JBS Offline
Member

Registered: 09/20/09
Posts: 2466
Loc: Baltimore, MD
So here is my take... Apparently Pri-Med decided that owning and managing AC was not "a good fit". Whatever their reasons, that conclusion did not surprise many of us who never understood the pairing in the first place. The CME/EMR synergy just didn't make sense to us. Fortunately, one of the purported benefits of AC being acquired by Pri-Med did come to fruition: there were more resources devoted to EMR development. (Whether or not all of those resources were deployed to best advantage is another question- re: InLight). My feeling is that AC is a significantly better EMR today than it was 5 years ago when Pri-Med took over, and of course that is a good thing. Honestly, I think it would be hard to argue otherwise.

It is scary to have our EMR sold to a big company. The biggest fear is that it will cease to exist and we will be forcibly transitioned to another product. The history of Harris would suggest that this is unlikely; they appear to have made prior EMR acquisitions, and those products are still being maintained and marketed. I know that as AC was being "shopped around", some AC employees were happy with the possibility that it would land with Harris, for just this reason. The need for these people to keep their jobs is certainly greater than our desire to keep our EMR, so if they are happy, we should be, too.

Looking back, I realize that my hopes for AC are far different now than they were 5-7 years ago. Sure, I would like to see improvements in usability, inter-operability with other EMR's, etc. But generally, I have found a way to get my work done and I just want to be left in peace. I will hope for some added resources for support and development, but I would settle for a bit of benign neglect from Harris so we can just get our notes done without too many new hassles (like converting to a whole new program). The more Harris/AC stays in touch with users, the more successful they will be.

And yeah, if Harris has an alternative to the "security fix" that has led AC to thwart our independent installs and restores, well that would be a nice plus.
_________________________
Jon
GI
Baltimore

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#71661 - 09/12/17 11:46 PM Re: Harris [Re: Bill]
jimmie Offline
Member

Registered: 10/16/11
Posts: 1385
Loc: Montana
Jon,

Thanks for the feedback about InLight. I am of similar mind, I just want to get my work done and be left in peace. I do think and still maintain that AC, since it has a very user friendly/intuitive interface, utilized as a visual interactive tool at the point of care is a huge advantage we have over other EHR's. I think this aspect of this EHR has been one of the most unexpected positives realized I never saw coming.

I also hope as indicated on my wish list comment that IT support will continue to be as immediate and helpful as it has been over the past 6 years for me since joining AC.

I really like the AC in the cloud version and since switching the upgrades have been much smoother and seamless. Also downtime and coordination of local IT and AC IT staff during the upgrades has become a nonfactor, which I have very much appreciated. I hope the push for continuing AC in the cloud continues.
_________________________
jimmie
internal medicine
https://twitter.com/jimmie_vanagon

https://jimmievanagon.wordpress.com/about/






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#71663 - 09/13/17 03:50 PM Re: Harris [Re: Bill]
soloim Offline
Member

Registered: 12/20/10
Posts: 43
Loc: MA
Just spoke to a AC support staff a few days ago. He said everything looks good after they were acquired. And he really likes the new management.
_________________________
Cindy
Solo Internal Medicine
Massachusetts

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#71664 - 09/13/17 04:00 PM Re: Harris [Re: Bill]
soloim Offline
Member

Registered: 12/20/10
Posts: 43
Loc: MA
Comments on some previous posts about lack of participation of this board from users:

I cannot find this board on the AC web site any more and I have to google it every time I want to login.
_________________________
Cindy
Solo Internal Medicine
Massachusetts

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#71665 - 09/13/17 04:02 PM Re: Harris [Re: Bill]
jimmie Offline
Member

Registered: 10/16/11
Posts: 1385
Loc: Montana
If you look in the lower right corner and click on the orange block with a cloud, should take you to the user board smile
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jimmie
internal medicine
https://twitter.com/jimmie_vanagon

https://jimmievanagon.wordpress.com/about/






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#71666 - 09/13/17 08:35 PM Re: Harris [Re: jimmie]
Wendell365 Offline
Member

Registered: 11/09/05
Posts: 2177
Loc: Chicago, IL
Originally Posted By: jimmie
If you look in the lower right corner and click on the orange block with a cloud, should take you to the user board smile

I didn't know that, it used to be on one of the drop down tabs. That makes it hard to find. I have it saved or just add /uc to the Amazingcharts.com
_________________________
Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them

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#71667 - 09/13/17 08:48 PM Re: Harris [Re: Wendell365]
KenP Offline
Member

Registered: 01/13/05
Posts: 370
Originally Posted By: Wendell365
. I have it saved or just add /uc to the Amazingcharts.com


I think Wendell meant /ub
_________________________
...KenP
Internist
Florida

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#71669 - 09/14/17 06:07 PM Re: Harris [Re: jimmie]
soloim Offline
Member

Registered: 12/20/10
Posts: 43
Loc: MA
Yes, this works.

Thank you
_________________________
Cindy
Solo Internal Medicine
Massachusetts

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#71681 - 09/15/17 06:44 PM Re: Harris [Re: JBS]
[email protected] Offline
Member

Registered: 04/08/14
Posts: 65
I mentioned over on the wish list board that were looking into options on how we can simplify the undesirable repercussions of the new security protocols. We don't want to be in the mix any more than you so we're looking at ways to remove ourselves and just let you authenticate from your end. We've always had the technology available to us and the acquisition by Harris opens the opportunity for us to take advantage it.
_________________________
Chris

Chris Conrad - Product Manager for Amazing Charts

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#71682 - 09/15/17 07:25 PM Re: Harris [Re: Bill]
JBS Offline
Member

Registered: 09/20/09
Posts: 2466
Loc: Baltimore, MD
^^^ Right now this makes me much more optimistic than any verbiage from Harris might.
_________________________
Jon
GI
Baltimore

Reduce needless clicks!

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#71683 - 09/16/17 02:32 AM Re: Harris [Re: Bill]
Bert Offline
Admin

Registered: 09/27/03
Posts: 11166
Loc: Brewer, Maine
Wow! I feel bad for Harris. What did they do wrong?

Thanks Wendell. Thanks Wendell. Really happy when I got to your post. Well written and thought out as always.

If you are in AmazingCharts and you want Help finding the userboard, you can click on Help and choose AmazingCharts Community Board. Maybe, they should have just written ACUB. Or gave it its own special icon. But, a shortcut is pretty easy to make.

I am not sure why the posts have dropped on the board. But, I don't see why user apathy can be blamed on Pri-Med or Harris. And, I am not saying there is user apathy. People are just busier and getting better with technology. Who knows.

The grass always seems greener. I have always felt that Jon Bertman is one of the most ingenius and incredible innovators I have known. To work full-time and teach yourself Visual Basic and learn Microsoft Access and design and build one of the best and most awarded EMRs ever is rather incredible. But, AC has come a very long way since Pri-Med and hopefully will go even further with Harris. Jon may still be running the company had he not tried to build a PM from scratch along with Meaningless Use. AC is also more intuitive and less workarounds are needed so maybe that cut down on some of the posts. But, decreased posts says nothing about the viability of AC and AC can't really increase posts.

The biggest reason for the increased development of AC is Chris Conrad. Pure and simple.
_________________________
Bert
Pediatrics
Brewer, ME

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#71707 - 09/21/17 03:10 AM Re: Harris [Re: Bill]
kurt Offline
Member

Registered: 02/04/05
Posts: 34
[This is a comment on some of the various topics in this thread]

As I've mentioned before, we have been using AC since version 1, but are now in a holding pattern on v8.3.0 (due to concerns over v9's restricted ability to substitute server computers).
My concern is that we may not eventually be able to continue with 8.3.0, as CPT/ICD codes may not be published for AC versions <9, and perhaps the ability to send RXs electronically may be curtailed unless we upgrade.

It is too bad that the software under PriMed has become so much more expensive for a small solo practice such as ours (I think it was originally $200?), but I can understand that in order to be used with so many additional govt. security requirements, etc., it costs money to keep the software in compliance.

We don't use any of the Practice Management features of AC, preferring to export groups of bills to an offsite medical billing company.

With regard to Jon Bertman, I can't say that I blame him for getting out when he did; I doubt he expected that he would have to deal with all of the security restrictions, govt. data collection stipulations, network interactions, etc.

2002 was a very different world for EMRs, we saw AC mainly as a way of getting rid of the towering shelves of paper patient charts we saw in other offices.

I remember, before we had heard of AC, I had started to write my own EMR for our Mac computers. I laugh to think of it now, as the HIPAA requirements alone would eventually have presented quite a challenge to my programming skills, never mind an interface to electronic prescribing, Meaningless Use, etc. :-)

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#71710 - 09/21/17 06:23 PM Re: Harris [Re: Bill]
JamesNT Offline
Member

Registered: 12/30/09
Posts: 946
Loc: North Carolina
Quote:

I remember, before we had heard of AC, I had started to write my own EMR for our Mac computers. I laugh to think of it now, as the HIPAA requirements alone would eventually have presented quite a challenge to my programming skills, never mind an interface to electronic prescribing, Meaningless Use, etc. :-)


For years I was the developer for a medical billing software company. It never ceased to shatter my soul how the people who owned the company, and my own boss at the time, would happily try to ignore government developments and instead try to focus on adding features to make the software more money (or clients more happy).

Government stuff is hard to keep up with. Often requiring reading through hundreds, if not thousands, of pages of documentation. And we aren't talking about flipping through pages of Motor Trend magazine where all you do is mostly glance at the pictures, we are talking about some very technical stuff that you have to read AND COMPREHEND with often little to no help available out in the world.

The company that sold that software went belly up not long after I left.

JamesNT
_________________________
James Summerlin
My personal site: http://www.dataintegrationsolutions.net

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