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#71756 - 10/04/17 05:54 PM Updox Portability
DoctorK Offline
Member

Registered: 01/19/15
Posts: 79
Updox is getting too expensive and unreliable.

Does anyone know if our virtual Fax phone number can be ported to another carrier?
_________________________
Dino
Rheumatology
New York

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#71757 - 10/04/17 07:45 PM Re: Updox Portability [Re: DoctorK]
Indy Online   content
Member

Registered: 06/23/09
Posts: 1717
Loc: Western US
The general rule is that any number associated with a business that you are paying for can be ported.

I can contact Updox support and confirm that is true with their phone numbers
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"Boss"

Indy's Blog

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#71758 - 10/04/17 09:41 PM Re: Updox Portability [Re: DoctorK]
ryanjo Offline
Member

Registered: 11/02/06
Posts: 1997
Loc: Central Florida
Before you switch, suggest you contact Meg Bahr, Updox Practice Support Manager (telephone: 614-798-8170 x2, [email protected]). I complained about cost and they have a new pricing structure, unlimited user accounts and auto fax bundle increases or decreases, depending on monthly usage. Saved me some money.
_________________________
John
Internal Medicine

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#71760 - 10/05/17 12:07 AM Re: Updox Portability [Re: DoctorK]
DoctorK Offline
Member

Registered: 01/19/15
Posts: 79
Indy, Thank you. Keep us posted

John, I also took your advice. I'll keep us posted.
_________________________
Dino
Rheumatology
New York

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#71767 - 10/06/17 05:25 PM Re: Updox Portability [Re: DoctorK]
Indy Online   content
Member

Registered: 06/23/09
Posts: 1717
Loc: Western US
From Updox:

"Thank you, yes Updox numbers are portable."
_________________________
Indy
"Boss"

Indy's Blog

www.BestForYourPractice.com
Our Name is Our Creed

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#71795 - 10/11/17 05:03 PM Re: Updox Portability [Re: DoctorK]
DoctorK Offline
Member

Registered: 01/19/15
Posts: 79
John: 3 emails, and still no response back!

Indy: Thanks for update
_________________________
Dino
Rheumatology
New York

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