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#71899 - 11/02/17 03:11 AM NEW CROp and prescriptions
Sunil Offline
Member

Registered: 08/31/12
Posts: 194
Loc: fl, usa
Have noted that it takes 40 secs fro prescription writer to launch. the process of doing an electronic prescription has become painfully slow.....
Then AC collapses and the note can get lost and all the effort you placed in doing the note got lost
Extremely irritating

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#71901 - 11/02/17 12:54 PM Re: NEW CROp and prescriptions [Re: Sunil]
Wendell365 Offline
Member

Registered: 11/09/05
Posts: 2193
Loc: Chicago, IL
I would suspect there is a connection problem for it to take that long. Is it all computers or one?
It may be worth chatting with Tech Support to see if they can diagnose the issue
_________________________
Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them

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#71903 - 11/02/17 05:37 PM Re: NEW CROp and prescriptions [Re: Sunil]
Rando Offline
Member

Registered: 06/22/11
Posts: 86
I've noticed a slowdown on all computers this past week. Sometimes it goes right through, other times we have to print the prescription out.
_________________________
Randy
Solo FP
Iowa

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#71904 - 11/02/17 05:47 PM Re: NEW CROp and prescriptions [Re: Sunil]
koby Offline
Member

Registered: 05/14/09
Posts: 582
Loc: Canaan CT
I have also noted this week when sending an rx to the printer the window closes and rx doesn't get printed is an intermittant problem

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