How does everyone else handle "read" and "unread" patient messages in Updox? We send all lab results, statements, and other information to patients through Updox, then we either get a "read" or "unread" response. We have been saving these all, but honestly it's getting to be too much to handle with 9 providers. How does everyone else handle this? I know they are "saved" in Updox, but honestly when you go to search, it always times out, I assume because we have so many items. Thanks for any opinions or help.
David Lee, MD