I've been using Updox for 2-3 years. It is very good. Staff imports into your messages and the appropriate chart. I, too, don't like the portal and we don't use it. Maybe it has improved. It's great to archive old faxes. Especially when a pharmacy claims they've faxed a refill request repeatedly and the patient claims same and you can prove you've received none.
Psychiatrist, Knoxville, TN
"Three can keep a secret if two are dead." - Mark Twain