— Galen Y.K. Chock, MD, Honolulu, HI
Soapware is a popular Electronic Health Record (EHR) choice for many practices, but it still does not compare to the Amazing Charts EHR when you stack them up side-by-side.
KLAS is a research firm specializing in monitoring and reporting the performance of Healthcare IT vendors based on survey data of users. Amazing Charts had the second highest score for ambulatory practices of 1 - 10 providers, beating Greenway, e-MDs, eClinicalWorks, Aprima, NextGen, GE Healthcare, and others. (Klasresearch.com, 11/12)
Rating % Change
Product Quality Rating
SOAPware Professional EMR
This survey, published in Family Practice Management (FPM), asks 2719 AAFP academy members how much they agree with a number of statements (17 in all), including the ones below. Physicians were asked to indicate their level of agreement or disagreement using the scale Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree. Data from this study are summarized below with EHRs ranked in order of respondents' satisfaction.
Percentage(1) of respondents who agree or strongly agree with the following statement:
"I am highly satisfied with this EHR."
"Overall this EHR is easy and intuitive to use."
"Documenting care is easy and effective with this EHR."
"Finding and reviewing information is easy with this EHR."
"E-messaging and tasking within the office is easy with this EHR."
"If I were in the market to buy a new EHR now, this is the EHR I would buy."
Amazing Charts (n=99)
(1) Percentages adapted from bar graphs in Edsall RL, Adler KG. The 2011 EHR User Satisfaction Survey. Fam Pract Manag. 2011 July-Aug; 18(4):23-30
This is an ongoing survey of members of various medical societies, including the American College of Physicians (ACP) and many others (see reference below). Physicians ranked their EHR on 12 parameters using a 5 point scale. Only vendors with > 10 respondents were compared. Data as of October 2011 are summarized below with vendors listed by Satisfaction.
Amazing Charts (n=45)
(1) Presentation of Data Collected From Physicians in the American College of Physician (ACP), American Academy of Allergy, Asthma, & Immunology (AAAAI), American College of Rheumatology (ACR), American Osteopathic Association of Medical Informatics (AOAMI), American Psychiatric Association (APA), Infectious Disease Society of America (IDSA), Renal Physicians Association (RPA), and the Society of General Internal Medicine (SGIM). Vendors are included only if there are 10 or more physician reviews. Data at http://www.americanehr.com as of10/7/2011.
The Center for Health IT at the AAFP has an ongoing survey instrument that asks members to rate their EHR on a 5-point Likert scale based on five basic parameters: Quality, Price, Support, Ease of Use, and Impact on Productivity.
Average Physician Rating
(1) Data for some of the 94 EHRs listed at www.centerforhit.org as of 10/06/2011
Again, the reporting of these product reviews does not constitute an endorsement by the study publishers or authors. Product and company names may be trademarked and are the property of the their respective owners.