Learn About Our COVID-19 Resources

As always, and especially during the COVID-19 outbreak, we’re committed to supporting our customers. Over the past few weeks, we’ve developed a variety of resources to help practices during this time. You can find this information throughout this blog post.

As this situation is rapidly changing, be sure to frequently visit our dedicated COVID-19 page for the most up-to-date information.

Our New Telehealth Solution – Remotely Deliver In-Home Care

We’re happy to announce we’ve partnered with DrFirst, a trusted vendor in the telehealth space, to provide your practice with the option to access powerful tools for remotely communicating with your patients. Here are some quick details:
You will be able to remotely deliver in-home patient care. Some capabilities:
  • Initiate secure text conversations to patients instantly and easily
  • Initiate telehealth video visits with the click of a button
  • Maintain logs of chats and videos for billing and audit
  • Access free training, available via recordings and webinar sessions
Click here to learn more and to get started.

Webinar Recordings: Managing COVID-19 by Using your EHR

Watch this webinar replay to learn more about the tools already available to you today, which you can use to engage your patients in managing COVID-19. We covered how you can identify your higher risk patients, advise your patients what to do, and address their concerns. There is a lot of misinformation out there about the virus through social media, so it’s important that your patients receive the personalized guidance they need. There was a Q&A session at the end.
Amazing Charts EHR  |  Watch Webinar Replay
CareTracker EHR  |  Watch Webinar Replay

Webinar Recording: Telemedicine Coding/Billing During the COVID-19 Emergency

Get your clinical and billing staff up to speed quickly with a Telemedicine Coding and Billing Webinar. Enos Medical Coding presented, and they’ve been working closely with MGMA and payers to bring timely and accurate education to providers during the COVID-19 Emergency. There was a Q&A session at the end.
You can access the following materials related to this webinar below:

Telehealth FAQs and Updates

CMS has broadened access to Medicare telehealth services to make it easier for patients to receive a wider scope of services from their physicians without needing to leave their homes. You can see the info from CMS below: 
Click here to access the CMS fact sheet for info on billing codes as well as clinical guidance.
Click here to access the CMS press release.
Additionally, we’ve collected some of the common questions we’ve been asked in this FAQ sheet.

Visit our dedicated COVID-19 page for up-to-date information.