Communicating with Patients Digitally

By Kelsey Oliveira

Since the pandemic, many patients are more interested in communicating digitally with their provider. According to a 2021 HIMSS/SR Health survey, 44 percent of patients now expect more regular communication from their provider. 87 percent of patients want the convenience of text updates about their care, and over a third of them would be willing to switch providers to take advantage of this modern technology. As the COVID-19 pandemic advanced and continues to advance the use of healthcare technology, it’s important for practices to continuously adopt solutions to benefit them and their patients.

To learn more about demand for consistent digital communication between patients and providers amidst the COVID-19 pandemic, click here to read the article or view our related white paper below.

5 Reasons Patient Engagement is Significant for
Better Health Outcomes and Patient Satisfaction

Although health literacy is still astonishingly poor among most populations, many patients are now becoming more actively involved in their care management. They seek answers online, perform their own research, discuss care options with social media circles, check doctor review sites, and want a medical provider who is more than someone they spend a few minutes with each year. They definitely want to become more involved, which is obviously a good thing for improving health outcomes and providing better patient care, but this new approach may take some internal adjustments as to the way an individual practice communicates with its patient base.

Click here to read our white paper and learn how frequent communications and interactions with your patient population can improve care and engagement levels.

Kelsey Oliveira is a Marketing Specialist at Amazing Charts and joined the company in 2019. She enjoys providing useful content and resources to help independent practices thrive.