The annual Harris CareTracker Customer Training Conference provides a three-day learning opportunity for you to increase technical know-how, leverage best practices from industry peers, and influence your chosen products and solution offerings. This year’s conference will take place at Providence Marriott Downtown in Providence, RI.
We look forward to being together again soon!
Pre Conference: October 19, 1 to 4 p.m.
Conference: October 20 and 21
Early Bird Registration: $795 (by August 31)
General Registration: $895 (September 1 to October 5)
1 Day Pass: $395
Hotel: Providence Marriott Downtown, Providence, RI
Book your group rate for the Harris CareTracker User Conference
11 a.m. to 5 p.m.
Washington | Schedule in Advance
1:1s are available with various teams throughout the entire conference. Select one or multiple desired 1:1s during registration, and a Harris representative will contact you to personalize your meeting schedule.
Noon to 5 p.m.
Marriott Main Entrance | Kristen DiRaimo
1 to 3:30 p.m.
Lincoln | Kimberly Ball, Jessica Fusco & Mark Dabeck
**Interactive**
Tired of staying late? Tired of disgruntled patients because of long wait times? Then come join us for an afternoon of fun and discussion to learn how to use process improvement techniques to evaluate how the workflow in your practice can affect all aspects of your patient care.
2:30 to 3:30 p.m.
Marquis Ballroom | Andrew Fearnley
3:30 to 4:30 p.m
Marquis Ballroom | Jessica Rawson
**Interactive/Networking**
An interactive event that gives attendees the chance to collaborate and work through an array of issues or obstacles we are facing in healthcare today. Bring a list of your own challenges to deliberate on and help others. Make connections with other partners and companies just like yours!
5 to 6:30 p.m.
Aqua (Pool Area)
All Guests Welcome
10:30 a.m. to 5 p.m.
Sessions | Schedule in Advance
1:1s are available with various teams throughout the entire conference. Select one or multiple desired 1:1s during registration, and a Harris representative will contact you to personalize your meeting schedule.
7 to 8:30 a.m.
Marriott Main Entrance | Kristen DiRaimo
7:30 to 8:30 a.m.
Marquis Ballroom
8:30 to 9 a.m.
Marquis Ballroom | Jumana Dholkawala
Hear from Harris leadership on how we are planning for a better and brighter future together.
9 to 10 a.m.
Marquis Ballroom | Dr. Bridget Cooper
drbridgetcooper.com
10 to 10:30 a.m.
Marquis Ballroom
10:15 to 10:30 a.m.
Marquis Ballroom
Get together with Harris EVP Jumana Dholkawala to have open and candid conversations about business, healthcare, leadership or whatever is on your mind. All are welcome to this informal interactive/networking event.
10:30 to 11:30 a.m.
Marquis Ballroom | Janis Vendittelli & Jennifer Barnhill
*Interactive*
“Behind the Scenes” exploration into Secure Connect. The team has been hard at work focusing on building the new website while improving workflows. Be one of the first to see this exciting new website and all it has to offer.
**Participants in this conference session will be given early access to the Secure Connect portal.**
11:30 a.m. to 12:15 p.m.
Marquis Ballroom | Janis Vendittelli & Jennifer Barnhill
Keeping up with changes for EDI can be difficult with all the constant changes. This session will focus on the latest EDI changes for CareTracker and Secure Connect including claim attachments, Alpha II Claimstaker, enrollments and best practices.
12:15 to 1 p.m.
Marquis Ballroom
12:45 to 1 p.m.
Marquis Ballroom
Have a sit down chat with Harris leader and Portfolio Manager Scott Thomas. Share ideas on how to seek new opportunities, expand your business or overcome challenges. No prep work required, this is an open ended conversation for anyone who wants to chat and network.
1 to 2 p.m.
Lincoln | Kimberly Ball & Mark Dabeck
Have you ever opened the Pop Health tool and not know what to do? Or signed up but didn’t get much out of it? This session can help. Start with an overview of our acPopulation Health tool and features; covering all of areas of our acPopulation Health software including CCM, Care Gaps and our new MIPS Module. Learn how this tool can help your practice bring in more patients and increase revenue. Partners can learn how to best help their providers be successful using the Pop Health tool.
Marquis Ballroom | John Hobby & Judy Theung
*Open to all clients, you do not need a Tableau subscription to attend this session*
**Interactive**
Are you sitting on the bench waiting to get in the game? Are you tired of seeing your reporting team take too long to score? Meet the star reporting team who can help you score game winning reports. Don’t draw a penalty flag by waiting in the queue for reports that Tableau can deliver to you daily. Don’t fumble around with multiple reports when you can have a single report. This session is open to all players. If you run reports, come see how you can join the new Tableau Lightning team!
2 to 2:45 p.m.
Marquis Ballroom | Elise Yacovone
*Interactive*
In the world today, practices are seeing an increased volume of patients with less staff to assist. Make sure your practice is making the best use of time with the most efficient workflows. Whether you have been on CareTracker for years or new and ready to learn the tricks of the trade, you can benefit from attending this session. Ask questions, interact with the instructors and learn from your peers on what works best for them.
Lincoln | Kimberly Ball & Jessica Fusco
*Interactive*
Take a walk with the Harris EMR experts as they take you through learning the most efficient ways to meet your MIPS goals with CareTracker. Learn some tips and tricks along the way to more efficiently meet the measures and use the latest tracking tools to grow your numbers and income.
2:45 to 3 p.m.
Marquis Ballroom
3 to 4 p.m.
Marquis Ballroom | Mike Enos, CPC, C p.m.A, CPC-I, CEMC
Join speaker Mike Enos, CPC, C p.m.A, CEMC for an introduction and overview of important changes to the documentation and billing requirements for Evaluation and Management services in 2023. In 2021, major changes to outpatient office E&M services were implemented. In 2023, a myriad of new code deletions, revisions, and updates will impact inpatient and observation hospital services, inpatient and outpatient consults, prolonged services, emergency department services, and more.
*1 CEU Earned*
Marquis Ballroom | John Hobby & Judy Theung
*Open to all clients, you do not need a Tableau subscription to attend this session*
**Interactive**
Reimagine your existing reports with the new Tableau Lightning dance partner. Tired of multiple dance partners, each with their own data sets? Come see the lightning-fast dance moves with Tableau upgraded. Learn how to take your many duplicate reports across multiple companies and consolidate them into a single report. Like groups? Swing across the dance floor to the new advanced grouping options. For those who like to dance with Excel, let us show you how to get time back. This session is open to all players. If you run reports, come see how you can join the new Tableau Lightning team!
4 to 5 p.m.
Marquis Ballroom | Kimberly Billeri
*Interactive/Networking*
Come enjoy a fun and creative workshop where you can network with industry leaders, share ideas and compete in our challenge event. Playing on the conference theme of Homecoming, make sure to bring your memories and excitement!
6 to 10 p.m.
Marquis Ballroom | Angel Benevolent
Cocktail hour is 6 to 7 p.m.
Dinner is served at 7 p.m.
7:30 to 8:30 a.m.
Marquis Ballroom
8:30 to 9 a.m.
Marquis Ballroom | Collaborative Session
Products roadmaps are influenced by a number of factors including regulatory requirements, industry changes, client needs, revenue and much more. Learn how CareTracker is incorporating all this into a bright future for CareTracker.
9 to 11 a.m.
Marquis Ballroom | Jessica Rawson
*Interactive*
Clients collaborate with the Harris team to plan a futuristic and growth driven product roadmap. Partners working together to discuss needs, weigh options, influence design and assign priorities for 2023 and beyond. Do not miss your chance to have your voice heard.
