March 19, 2020
UPDATED APRIL 2, 2020
We sent out a message last week indicating our employees would begin working remotely if the situation surrounding COVID-19 required it, and we’ve made the decision to do so. We’re still well positioned to support and prevent disruptions for your practice. You can reach our Support team through the normal channels.
Our main focus right now is helping our customers. We’re shifting our priorities to mitigate any issues related to COVID-19, and we’ll be doing everything we can to help our providers and their patients. To that end, we’re focused on enabling the delivery of telemedicine and remote clinical services, and our solutions are fully capable of supporting the billing and documentation for these activities. These solutions are aligned with the recent stimulus packages to enable our practices to continue to see patients and take full advantage of available relief measures. We’ll be monitoring this closely and will deploy updates and guidance as needed. We’ve partnered with telemedicine and remote clinical support vendors to make these services immediately available. See below for more info on our telehealth and remote practice support solutions.
Please be aware that we will be increasing communication with you in the coming days to keep you aware of product-specific information related to COVID-19.
Thanks for working to keep all of us safe and healthy.
Looking for ways to increase revenue and take advantage of the recent stimulus plan? Have patients who are now unable to visit your office but need consistent care? If so, we can help. Click here to learn more.
We took the time to sift through the many sources of information available and summarized the stimulus packages passed in the last month. We explain what relief is available for independent practices, and what you can do to take advantage of these measures immediately. Click here to read our summary.
We’re happy to provide a solution enabling practices to take full advantage of the relief measure. This tool provides more flexibility in enrolling and delivering chronic care management, remote patient monitoring, and behavioral health integration. Our Practice Support service allows you to leverage remote clinical staff to help you enroll your Medicare patients and deliver these services. There’s no investment or assumption of salaried or hourly staff, as the cost is tied to actual charges of existing billable codes. Click here to learn more.
We will continue to update this page as new information is made available.