Amazing Charts is committed to supporting our customers during the COVID-19 outbreak.

March 19, 2020


A Note to our Customers about COVID-19

We sent out a message last week indicating our employees would begin working remotely if the situation surrounding COVID-19 required it, and we’ve made the decision to do so. We’re still well positioned to support and prevent disruptions for your practice. You can reach our Support team through the normal channels.

Our main focus right now is helping our customers. We’re shifting our priorities to mitigate any issues related to COVID-19, and we’ll be doing everything we can to help our providers and their patients. To that end, we’re focused on enabling the delivery of telemedicine and remote clinical services, and our solutions are fully capable of supporting the billing and documentation for these activities. These solutions are aligned with the recent stimulus packages to enable our practices to continue to see patients and take full advantage of available relief measures. We’ll be monitoring this closely and will deploy updates and guidance as needed. We’ve partnered with telemedicine and remote clinical support vendors to make these services immediately available. See below for more info on our telehealth and remote practice support solutions.

Please be aware that we will be increasing communication with you in the coming days to keep you aware of product-specific information related to COVID-19.

Thanks for working to keep all of us safe and healthy.

Russ Keene
EVP, Amazing Charts

What We're Doing to Help

We've made
telemedicine available

We’ve partnered to provide the option for our practices to add telemedicine capabilities. Click here for more information or to schedule a consultation.

Increase Revenues with
Remote Services

Looking for ways to increase revenue and take advantage of the recent stimulus plan? Have patients who are now unable to visit your office but need consistent care? If so, we can help. Click here to learn more.

We’ve interpreted the
stimulus packages

We took the time to sift through the many sources of information available and summarized the stimulus packages passed in the last month. We explain what relief is available for independent practices, and what you can do to take advantage of these measures immediately. Click here to read our summary.

Blog Posts

Read our insights on the COVID-19 pandemic and how the many changes surrounding this crisis may potentially affect your patients and practice.

Take Action on the Paycheck Protection Program

On April 16, 2020 the Small Business Administration announced that the $350B allocated for the Paycheck Protection Program (PPP) loans have been depleted. This comes after the Economic Injury Disaster Loan (EIDL) program stopped accepting new applications as well.

Read More »

Webinar: COVID-19 Vaccines and How to be Proactive in Reaching Your Most Vulnerable Patients

With COVID-19 vaccine production ramping up, your office may get access to an allotment soon. Preparing your office and patients for this availability is extremely important in ensuring a timely and efficient rollout, and being proactive in reaching out to your most vulnerable patients is the first step you can take in the process.

Watch our on-demand webinar to learn about a tool you can use with Amazing Charts EHR or CareTracker EHR to easily identify and reach out to the patients you specify – whether it be by age, pre-existing conditions or other distinctions. Rather than a clinician or staff member combing through data and making calls, we’ll show you how you can automate much of this process, freeing you up to spend more time caring for patients and less time in front of a computer.

Webinar: Could Your Practice Bring in More Revenue Using Existing
Billing Codes?

Are you looking for ways to increase revenue and take advantage of the recent stimulus plan? Do you have patients who are now unable to visit your office, but need consistent care? If so, we can help, through remote clinical staff augmentation.
Watch this on-demand webinar to learn more about how your practice (especially if you have a large Medicare population) could benefit from utilizing existing billing codes surrounding:
  • Chronic Care Management (CCM)
  • Remote Patient Monitoring (RPM)
  • Behavioral Health Integration (BHI)
You’ll be able to bring in additional revenue, while also being able to better reach and care for your patients who need it most. Since this uses existing billing codes, there are no upfront costs.

Webinar: Telemedicine Billing/Coding During the COVID-19 Emergency

Update: CMS second interim final rule released April 30, 2020 (rules apply beginning March 1, 2020). Click here to view.
Webinar from April 6 – Updates: Telemedicine Billing/Coding During the COVID-19 Emergency
A follow up to the webinars on March 23, we hosted another set of webinars on Monday, April 6 with new updates on Telemedicine Coding and Billing changes. The presenter, Enos Medical Coding, has been working closely with MGMA and payers to bring timely and accurate education to providers during the COVID-19 Emergency. There was a Q&A session at the end.

You can access the following materials from the April 6 webinar below:

You can access the following materials from the March 23 webinar below:

For AC EHR users, you are required to add new Telehealth CPT codes. Click here to access instructions and learn more.

Webinar: Managing COVID-19 by using your EHR

Watch this webinar replay to learn more about the tools already available to you today, which you can use to engage your patients in managing COVID-19. We covered how you can identify your higher risk patients, advise your patients what to do, and address their concerns. There is a lot of misinformation out there about the virus through social media, so it’s important that your patients receive the personalized guidance they need. There was a Q&A session at the end.
Amazing Charts EHR  |  Watch Webinar Recording
CareTracker EHR  |  Watch Webinar Recording

We will continue to update this page as new information is made available.