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Customer Support

Connect with our support team through our Client Ticket Portal.

Knowledge Base

Check out our latest release notes, self-help articles and tips & tricks.

Accounting

Questions about an invoice or payment, send us an email.

Client Success

General questions about your account or contract. Our team can help!

Other Client Resources:

Support Availability

Support is available Monday–Friday from 8 a.m. to 8 p.m. EST.

Amazing Charts will be closed in observance of the following holidays:

New Years Day: 1/1/2025
Memorial Day: 5/26/2025
Indepence Day: 7/4/2025
Labor Day: 9/1/2025
Thanksgiving: 11/27/2025
Christmas: 12/25/2025

Give us a Call

Select "1" to reach the support line.

Important Note

Our phone support works on a “Call Back” system. Leave a message and we will triage your call, send an acknowledgement to the email account on record, and call you back at the earliest opportunity.

Call

For Remote Access

To solve problems in the most efficient way possible, clients can invite our technicians to remotely access their computers:

Start a chat through the client ticket portal to receive your access code and follow the link below:

Remote Access

System Requirements

System and Hardware requirements

View Requirements