Learn About Our COVID-19 Resources

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As always, and especially during the COVID-19 outbreak, we’re committed to supporting our customers. Over the past few weeks, we’ve developed a variety of resources to help practices during this time. You can find this information throughout this blog post.

As this situation is rapidly changing, be sure to frequently visit our dedicated COVID-19 page for the most up-to-date information.

Our New Telehealth Solutions – Remotely Deliver In-Home Care

In order to best serve the needs of your practice throughout the COVID-19 crisis and beyond, we’ve teamed up with two telemedicine providers. We want to be sure you’re able to continue treating patients while reducing the spread of COVID-19. 

Here’s some of the capabilities of these telehealth solutions:

  • Remotely deliver in-home patient care
  • Initiate secure text conversations to patients instantly and easily
  • Initiate telehealth video visits with the click of a button
  • Maintain logs of chats and videos for billing and audit


Click here to learn more about our telemedicine partners, DrFirst and Updox, and to see which solution is right for your practice.

Webinar Recordings: Managing COVID-19 by Using your EHR

Watch this webinar replay to learn more about the tools already available to you today, which you can use to engage your patients in managing COVID-19. We covered how you can identify your higher risk patients, advise your patients what to do, and address their concerns. There is a lot of misinformation out there about the virus through social media, so it’s important that your patients receive the personalized guidance they need. There was a Q&A session at the end.
Amazing Charts EHR  |  Watch Webinar Replay
CareTracker EHR  |  Watch Webinar Replay

Webinar Recording: Telemedicine Coding/Billing During the COVID-19 Emergency

Get your clinical and billing staff up to speed quickly with a Telemedicine Coding and Billing Webinar. Enos Medical Coding presented, and they’ve been working closely with MGMA and payers to bring timely and accurate education to providers during the COVID-19 Emergency. There was a Q&A session at the end.
You can access the following materials related to this webinar below:

Telehealth FAQs and Updates

CMS has broadened access to Medicare telehealth services to make it easier for patients to receive a wider scope of services from their physicians without needing to leave their homes. You can see the info from CMS below: 
Click here to access the CMS fact sheet for info on billing codes as well as clinical guidance.
Click here to access the CMS press release.
Additionally, we’ve collected some of the common questions we’ve been asked in this FAQ sheet.

Visit our dedicated COVID-19 page for up-to-date information.