System Requirements

System Requirements

Main Computer Versus Local Computer

First, let’s define the computers that run Amazing Charts.

At most typical practices, multiple “local computers” access the Amazing Charts database from a single “main computer.” At smaller practices, the “main computer” may be used for multiple purposes.

But if you have more than a few users, or are using ten or more different computers, we recommend you set up a dedicated “main computer” to hold your Amazing Charts databases.

In rare cases, a very small “micro” practice may have a single computer to both store and access the Amazing Charts database. This is by default the “main computer.”

Hardware Requirements

  Server
(Main Computer)
Workstations
(Local Computers)
Recommended Minimum Recommended Minimum
Processor Intel i7 or equivalent (*or Xenon E3) Intel i5 or equivalent Intel i3 or equivalent Intel i3 or equivalent
Operating System Windows 10 64 bit
Windows 11
Win Server 2016
Win Server 2019
Win Server 2022

Windows 10
64-bit

Windows 10
64-bit

Windows 10
32 bit
RAM 24 GB 16 GB 8 GB 8 GB
Hard Drive 2 TB or more based on imported items 1 TB or more based on imported items 32 GB 16 GB

* = for large practices (over 6 clinicians)

Windows OS Service Packs

Once you identify your operating system, please make sure you are on the latest Service Pack from Microsoft.

We do not advise installing AC on Home versions of any Windows OS.

Microsoft Windows Operating System  Service Pack Required
Windows Server 2019 or 2022 Latest Service Pack
Windows 10 Latest Service Pack
Windows 11 Latest Service Pack

Supported Browser

Chrome is the supported browser for optimal results.

Wired or Wireless?

While many of our clients use a wireless network without any issues, wireless connections may cause slowness and connectivity issues even when configured correctly.

Amazing Charts strongly recommends that all computers are hardwired to the Main (“Server”) and that medical practices avoid running their EHR over a wireless network.  For best network performance we suggest a wired gigabit connection.

If you must use a wireless network, we suggest using equipment that can take advantage of the 802.11n standard with multiple access points.

We recommend you contact your IT professional to assist you with hardware-related needs outside of the Amazing Charts software.

AC in the Cloud

If you are using the Amazing Charts EHR Hosted / AC in the Cloud solution, we recommend Business Class Internet speed.

Amazing Backup

There is a minimum upload speed requirement of 256 Kilobytes/s or 2 megabits/s (Mbps). If you do not meet the minimum requirement.

Contact your ISP to upgrade to Business Class Internet speed.