Patient Experience

The patient experience is a critical factor in health care, and it has a direct impact on the choices people make when they seek treatment. When patients feel that their needs are being met, they are more likely to seek out treatment, and they are more likely to be satisfied with the quality of care provided by their providers. 

A provider’s ability to meet patients’ needs is also an important factor in their ability to attract new patients and retain existing ones. Patients who are satisfied with their care will be more likely to recommend the provider to others, and the provider can benefit from this by gaining new patients through word-of-mouth marketing.