Action Required – Upgrade to your Backup Service
As announced in previous messages, Amazing Charts is upgrading our backup service. This new backup solution requires us to install a new piece of backup software on your server where your Amazing Charts data is stored. The appointment will take approximately 30 minutes and will not require you to stop using Amazing Charts (if all Windows updates are current).
We are decommissioning our older backup service during the month of July, so it is very important that all backup subscribers reply to this message as soon as possible to book an appointment for our technical support team to log into your system and set up the new backup solution. If we do not have an appointment booked for your practice by 7/28/20, you may be at risk of not having current Amazing Charts data backed up, as our current service will be decommissioned this month.
We can book these appointments anytime between 8 AM and 7 PM Eastern, Monday through Friday. Please email [email protected] with a few dates and times that work for your office. Again, this appointment will NOT require anyone to stop using Amazing Charts so long as all Windows updates are applied.
Amazing Charts Client Services Team